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NEOS Technical Information

Contacts for Technical Difficulties with Java Client or OPAC

During regular business hours, Monday to Friday, 8:00 to 4:30, NEOS staff members should phone 780-492-5282 regarding system problems.

After regular hours, they should report problems to the staff at the Cameron Science and Technology public service desk, who liaise with ITS on-call staff. The number is 780-492-2728.

Contact information for other members of the ITS staff can be found here.

Java WorkFlows Client Requirements for Unicorn:

NEOS staff: Please note the minimum requirements for the staff workstations for the current version (GL 3.1.3.629.3) of the JAVA client for SIRSI Unicorn:

Operating system: Windows 2000 or Windows XP or Mac OS X (10.4 or higher).
Processor: a minimum of 700 MHz, but 1 GHz is recommended.
RAM: a minimum of 512 MB, but 1 GB is recommended.
Disk space: 100MB.
Monitor resolution: 1024 by 768 or better.

There is a considerable performance improvement for the Java client with the 1GB of RAM.

How to Make Links to Information in iLink

Kenton Good created a page with information on creating the following links to information found in the NEOS Library catalogue:

  • Linking to full record
  • ISBN linking, title linking, subject linking, etc
  • Course and Instructor linking as found in the Reserve Room
  • My Account direct link

    • How to Create a Link (web address) to Your Instance of iLink

    The base of the web address is:
    http://ualweb.library.ualberta.ca/uhtbin/cgisirsi/x/0/0/57/49?user_id=


    to which you add your library user ID: WRED_DEER_C (RDC example)
    http://ualweb.library.ualberta.ca/uhtbin/cgisirsi/x/0/0/57/49?user_id=WRED_DEER_C

    If you aren't sure what your library's user ID is, check Kenton's page.

    How to Create a Link to the Test Catalogue

    The address for the test version of the NEOS catalogue is:
    http://web.sirsitest.library.ualberta.ca

    If you want the test catalogue to not be the generic NEOS version, but rather "your" version (so pointing to your instance in the test catalogue) the base address is the test one provided above, and then you include the following:

    uhtbin/cgisirsi/x/0/0/57/49?user_id=

    and add your library user ID at the end and it should look like this:


    http://web.sirsitest.library.ualberta.ca/uhtbin/cgisirsi/x/0/0/57/49?user_id=WRED_DEER_C

    using Red Deer College as the example again.